jiliapp99 Privacy Policy
Your personal information is completely safe with us — we are committed to protecting your privacy through SSL encryption and strict security protocols.
Introduction and Scope
jiliapp99 is a trusted online casino and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains how jiliapp99 collects, uses, stores, and protects your personal information.
This policy applies whenever you use our website, mobile platform, or any service provided by jiliapp99. By using our services, you are considered to have given your consent to the terms described in this privacy policy.
Important: jiliapp99 services are for persons aged 21 or older only. We do not knowingly collect personal information from minors. If we become aware that information from a minor has been collected, we will arrange to delete it immediately.
What Information We Collect
jiliapp99 may collect the following types of information in order to operate its services properly, ensure security, and provide users with the best possible experience:
2.1 Registration and Identity Information
- Full name and date of birth
- Email address and password (stored in encrypted form)
- Residential address
- National ID or passport number (for identity verification purposes)
2.2 Financial Transaction Information
- bKash, Nagad, or Rocket account number (for transaction processing only)
- Bank account details (for withdrawal processing)
- Deposit and withdrawal history
2.3 Usage and Activity Information
- Login time, IP address, and device information
- Gameplay history and betting records
- Session information and cookies data
- Browser type and operating system information
2.4 Communication Information
- Live chat message history
- Content of complaints or inquiries submitted via email
How Your Information Is Used
jiliapp99 uses your personal information only for legitimate and relevant purposes. We never use your information unnecessarily or sell it to third parties.
3.1 Primary Purposes of Use
- Completing account registration and identity verification
- Processing financial transactions (deposits and withdrawals) smoothly
- Ensuring platform security and preventing fraud
- Providing customer service and support
- Monitoring your account activity
3.2 Additional Purposes of Use
- Improving the quality and performance of the platform
- Enforcing responsible gaming policies
- Meeting applicable legal obligations
- Diagnosing issues and providing technical support
- Delivering a personalized experience based on your preferences
If you do not want us to use your information for promotional communications, let us know at any time by emailing [email protected] or via live chat.
Cookies and Tracking Technologies
jiliapp99 uses cookies and similar technologies to improve your experience on the website and to ensure the site functions properly. Cookies are small data files stored on your device that keep certain features of the site active.
4.1 Types of Cookies We Use
- Essential Cookies: Necessary for maintaining login sessions and ensuring security.
- Functional Cookies: Remember your language preferences and other settings.
- Analytics Cookies: Used to understand how users interact with the site.
4.2 Cookie Controls
You can disable or delete cookies through your browser settings. Please note that disabling certain cookies may cause some features of jiliapp99 to not work correctly.
Sharing Information with Third Parties
jiliapp99 does not sell your personal information to third parties. However, in limited and specific circumstances, we may share necessary information with trusted partners:
5.1 Payment Processors
Necessary information is shared with the relevant financial institutions to complete transactions through payment methods such as bKash, Nagad, Rocket, and bank transfers.
5.2 Technology Service Providers
Technology service providers we work with to operate the platform may access a limited amount of information solely for the purpose of providing services, and they are bound to comply with our privacy policy.
5.3 Legal Obligations
In the event of a court order, a request from a law enforcement agency, or a requirement under applicable law, we may share necessary information with the relevant authorities.
Any third parties acting on behalf of jiliapp99 are contractually bound to maintain security standards consistent with this privacy policy.
Data Security Measures
jiliapp99 uses industry-standard security technologies and practices to protect your personal information. Our platform is committed to ensuring a safe and reliable environment.
6.1 Technical Security
- SSL Encryption: All information between your browser and our servers is encrypted using SSL/TLS technology.
- Database Security: Stored data is protected with strong encryption.
- Firewall and Security Monitoring: Our systems are under security surveillance 24 hours a day, 7 days a week.
- Two-Factor Authentication: Additional verification methods are used to enhance account security.
6.2 Organizational Security
- Only authorized personnel can access your personal information.
- All staff are trained on privacy policies.
- Regular security assessments are conducted.
While we strive to ensure the highest level of security, no method on the internet is 100% secure. You are responsible for keeping your account password confidential.
Data Retention Period
jiliapp99 retains your personal information only for as long as necessary. The retention period depends on the type of information and the purpose for which it is used.
7.1 Active Accounts
While your account is active, we store all necessary information and use it to provide services.
7.2 Closed Accounts
Even after an account is closed, certain information may be retained for a specified period for the purposes of legal obligations, dispute resolution, or fraud prevention.
7.3 Financial Transaction Records
Records relating to financial transactions are retained for the period required under applicable laws and regulations.
Your Rights
jiliapp99 respects and is committed to upholding the following rights regarding your personal information:
8.1 Right to Access Information
You may request at any time to find out what information we hold about you.
8.2 Right to Correct Information
If any of the information we hold about you is incorrect, you may request that it be corrected. You can update many details yourself in your account settings.
8.3 Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, we may be required to retain some information due to legal obligations or active disputes.
8.4 Right to Object to Processing
You may object to the use of your information for specific purposes (such as promotional communications).
8.5 Right to Data Portability
You may receive a copy of your personal information in a structured, machine-readable format.
To exercise any of the above rights, email us at [email protected] or contact us via 24/7 live chat.
Protection of Minors
jiliapp99 services are for persons aged 21 or older only. We do not knowingly collect or process personal information from minors.
We take age verification steps at the time of registration. If a parent or legal guardian suspects that their child has registered on our platform, please contact [email protected] immediately. We will delete the relevant account and information as quickly as possible.
Changes to the Privacy Policy
jiliapp99 may update this privacy policy from time to time. If there are any significant changes to the policy, we will post a notice on the platform and the "Last Updated" date at the top of the page will be changed.
We advise you to review this privacy policy regularly. Continuing to use the platform after any changes will be considered as your consent to the updated policy.
If you have any questions or concerns about this privacy policy, look for answers on our FAQ page or contact our support team directly.
Privacy Contact
If you have any questions or requests about this privacy policy, our 24/7 support team is always ready to help.